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SubscriptionsGo to the Subscriptions Centre to manage your:My ProfileA Nova Scotia family is reeling after a funeral home presented them with two wrong bodies only then to learn their loved one had been mistakenly cremated.”It’s just like a horror story,” one family member told CBC News.The chairman of the board responsible for overseeing funeral directors in Nova Scotia confirms an investigation is underway into the “mistake” last month at the Serenity Funeral Home in Berwick, located in Nova Scotia’s Annapolis Valley.Bennett died at age 65 on Dec. 20, 2017, after a lengthy illness. (Bennett family)Sandra Bennett died on Dec. 20 at age 65 after a lengthy illness. Her visitation was scheduled for a week later, Dec. 27, with her funeral to follow on the same day.But nothing went as planned, and the experience left family members angry, traumatized and wondering how there could be a mix up involving at least three bodies.CBC News has tried repeatedly to contact the funeral home’s owner, Anthony (Tony) Facey, but he has not responded. His lawyer, Bernie Conway, said he has advised his client not to comment and offered a brief statement via email.”Rest assured, Serenity Funeral Home takes utmost pride in the services it provides and takes this matter very seriously,” Conway said.Wrong body wearing woman’s clothesBefore Bennett’s open casket visitation was set to begin, family members say Bennett’s widower, Gary, pointed out to funeral home staff that the body of the woman in the casket was not his wife.After some discussion, that casket was wheeled out and another brought in. That one also did not contain his wife’s body, but the deceased woman was wearing Bennett’s clothes, according to family members.After both bodies were taken away, funeral home staff returned to explain that Bennett’s body had been mistakenly cremated.Bennett’s family bought a plot and gravestone at this cemetery, where her cremated remains were buried. (Yvonne Colbert/CBC)Bennett’s family members spoke to CBC News on the condition they not be identified, as they are concerned about the impact on potential litigation. CBC also spoke to the son of one of the deceased that Serenity confused with Bennett.The son also did not want his name used but said just before his mother’s funeral four days after Bennett’s visitation, funeral home staff pulled his family aside and said his mother who wanted to be cremated had accidentally been embalmed and displayed as someone else.While that family was surprised, he said his mother’s final wish was ultimately honoured. It’s not known why the funeral home waited four days to tell the family about the mix up.The son expressed concern and sympathy for Bennett’s family, saying repeatedly how badly he felt for them.
polo girl shoes Family horrified after funeral home mixes up bodies